St Vincent de Paul (Australia) · Op Shop
86wCheck out Vinnies Norlane in NORLANE
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86wCommunity reviews
4.0 ★ · 24 Google ratingsFrom Google Maps · See them all
Customer service by one person in particular, is consistently so rude. Literally stopped coming here despite it being a good opshop, because of the staff. How can someone who despises talking to the public work in a retail job,?
This place is large and well-stocked. An array of things on offer at reasonable prices. Will definitely be back.
I used to love this Vinnies when I first moved to norlane because it was actually affordable, but lately the prices (especially clothes) have gone up a lot. I saw a SHEIN item priced at $10 which is actually cheaper brand new. Same with Kmart items being priced close to retail. It’s really hard when people rely on op shops because they can’t afford new clothes and the prices are almost the same. And I also find it strange to pay that much for 2nd hand clothing.
The overall store experience was great. Good layout and very tidy. However, when I went to purchase my items there was no one at the counter so waited a couple of minutes for the cashier. I didn’t know if anyone saw me there so I rang the bell on the counter. I was greeted with attitude and very cold customer service from the volunteer. I’m assuming because I disturbed what she was doing. Coming from a customer service background, it’s really disappointing that this is how I was treated. If you don’t want people to ring the bell, take it off the counter.
These are the most recent reviews people left on Google Maps, shown as written. One-star reviews aren’t shown here, so the rating above — which is Google’s, across every review — can be lower than these suggest.
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