Salvos Stores Croydon

Just had the rudest interaction with a staff called "Koo". Ive been to this store a few times and have been served my many lovely volunteers but this lady mum shamed me for resting my baby on the counter (while I was still holding her and my baby was 100% safe) so I could get my phone out for payment. Did she expect me to put my baby on the ground? Did she think i had 4 hands to juggle everything.

This store is exceptionally well-organized, making it easy to navigate and find some fantastic bargains. The staff are warm, welcoming, and eager to help. Plus, the ample parking outside makes it a breeze to visit. I'm so impressed with the efficiency and friendliness of this store. The team at Salvos Stores Croydon SA have got it right! Whether you're a seasoned Op shopper or just looking for a great deal, this store is a must-visit. Keep up the fantastic work, Salvos team!

I had the pleasure of interacting with Pat at the Salvation Army store, and I must say she's an exceptional and dedicated worker. Her commitment to going above and beyond for customers is truly commendable. Pat's positive attitude and tireless efforts make every visit a delightful experience. Thank you for your outstanding service she is an absolute asset to your team!

My daughter and I attended during school holidays looking for some bits and pieces. My daughter is 5 years old and was looking at the toys (quietly and in a well behaved manner) unfortunately the woman behind the counter did not like my child touching the barbie doll ‘display’ and snarked at her that she is not to touch these. My daughter ran to me in tears. (About 5 minutes prior my daughter did a fast walk to me which she also snarked at my daughter not to run) I asked my daughter if she would like any of the barbie dolls or all of them (as the money goes to a good cause) my daughter in tears said ‘no mummy that lady is mean I just want to go’ I am disgusted that a 5 year old is aware of how you speak to people and a fully grown woman does not understand ‘if you don’t have anything nice to say, don’t say anything at all’ keep in mind all of these dolls were for sale. I put down the rest of the items I was ready to purchase and provided comfort to my daughter. When I called to talk to the manager the same woman picked up. I was refused an email address to take this further or any other outlets. I was told that my daughter was ‘unattended’ now like most mums, I had eyes on my daughter, knew where she was and knew she was safe (the shop had one other person in it) The woman was nothing but rude on the phone alluding I am a bad parent (without saying the words) I reminded this lady that this company is raising money for people in need and that because of her deplorable customer service we will no longer be shopping anywhere near this company again. It’s sad that a charity misses out due to their staff’s behaviour. On the phone absolutely no empathy or remorse was shown, instead she proceeded to speak over me and said ‘when unattended children make a mess she has to clean it up’. She also wanted to make it very clear that the salvation army is a ‘retail store’. I do believe putting stock back on shelf is a general rule of thumb for a retail store.

Another good Salvos Op shop. Very well organised and easy to find your way around. The staff are friendly and only to pleased to assist you. There s ample parking outside the store which makes it a convenient place to visit.