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Salvation Army (Australia) · Op Shop

Salvos Stores Gungahlin

Gungahlin, Australian Capital Territory·3.0(23)

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About this shop

Salvos Store at Shop 8, 10 Gribble Street, Gungahlin ACT. Sells pre-loved donated clothing, homeware, books, toys, CDs, records, electrical goods and new mattresses.

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From Google Maps · See them all

Great staff, great variety of clothing and brick a brac, as well as other items, prices are very reasonable

Awesome store, clean and easy to get around. Great quality clothes at decent prices and the staff are friendly & helpful. Would definitely suggest this store and will be returning.

I love Salvo charity store. You just can't go wrong with their clothing especially. They're classic, elegant and next to new. No bragging, but I always spend a lot at a time, because each item you pick there, worth it. I'm due to go there soon.

Customer service is good from most staff, EXCEPT one lady, who is rude and obnoxious. She’s in your face & chats back at anything and everything you say. Very poor customer service from her. I asked another lady if I could leave a few things on the counter because I was struggling and she said it was fine, then this ‘Karen’ said ‘excuse me is this your stuff!’ to the whole store then proceeded to try argue with me saying ‘you can’t do that we need this space on here and handed me a basket and told me that’s what they are there for. Then when I said, I did ask I didn’t just leave it there she told me the rest of the staff, ‘feel like they can’t say no to customers’ As if they are in capable. Straight out she’s just trying to be difficult, rude & create an argument. I also asked for the receipt in case the puzzles didn’t have all the pictures, and she told me it’s a risk I take buying the items from this store and I can’t return them, again… I had already asked another lady who checked with someone else and said if it was missing pieces I could get a credit, in the most helpful polite way. So the customer service is there, it’s just this one lady who is so bloody rude & miserable. Volunteer or paid employee, she needs to go. Prices were pretty over priced on a few things… $35 for a pair of used boots & $10’for a small well used compact mirror for example. Bring those prices down and you’ll have a lot more sales

These are the most recent reviews people left on Google Maps, shown as written. One-star reviews aren’t shown here, so the rating above — which is Google’s, across every review — can be lower than these suggest.

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